Terms & Conditions
Welcome to Herstyle. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
This document is an electronic record under the Information Technology Act, 2000 and applicable rules thereunder. It does not require any physical or digital signature
1. About Herstyle
By using this website, you confirm that:
- You are legally capable of entering into binding agreements.
- You agree to follow all Terms, Policies, and applicable laws.
- You are accessing the website for personal and non-commercial use only.
If you do not agree with any part of these Terms & Conditions, kindly discontinue the use of the website immediately.
2. Acceptance of Terms
- These Terms & Conditions
- Privacy Policy
- Shipping Policy
- Return, Refund & Cancellation Policy
Herstyle reserves the right to modify or update these policies at any time without prior notice. Continued use of the website after updates means you accept the revised terms.
3. User Eligibility & Account Responsibility
You are responsible for:
- Maintaining confidentiality of your account and password
- Restricting unauthorized access to your account
- All activities conducted through your account
If you suspect any unauthorized use or security breach, please contact us immediately.
Herstyle reserves the right to suspend or terminate accounts that violate these Terms & Conditions.
4. Privacy & Personal Information
- Name
- Email address
- Phone number
- Shipping address
- Payment information
- Product preferences
- IP address and browsing details
This information may be used for:
- Processing orders and payments
- Shipping and delivery
- Customer support
- Order updates
- Marketing communication and promotional offers
- Improving customer experience and website performance
Customers may opt out of promotional communication at any time.
5. Products & Product Information
- Slight variations in color or appearance may occur due to photography, lighting, or screen settings.
- Product images are for representation purposes only.
- Typographical errors, pricing errors, or availability errors may occasionally occur.
Herstyle reserves the right to correct any errors or update information without prior notice, including after an order is placed.
6. Orders & Acceptance
Herstyle reserves the right to:
- Accept or reject any order
- Cancel orders due to stock unavailability
- Verify orders before dispatch
- Limit quantities ordered by customers
- Cancel suspicious or bulk purchase orders
In case of cancellation after payment, the amount paid will be refunded to the original payment method.
7. Pricing & Payments
Payments can be made through:
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- UPI
- Cash on Delivery
- Gift Cards or Reward Points (where applicable)
Herstyle is not responsible for pricing inaccuracies caused by technical or system errors. In such cases, orders may be cancelled and refunds processed accordingly.
8. Shipping & Delivery
Estimated delivery timelines:
- Domestic Orders: Usually 2–7 business days
- International Orders: Usually 7–10 business days
Delivery delays caused by courier partners, logistics issues, natural events, or unforeseen circumstances are beyond our control.
International customers may be required to pay customs duties or import taxes as per their country’s regulations. These charges must be borne by the customer.
9. Returns, Refunds & Cancellations
Key points:
- Return requests must be raised within the eligible period mentioned on the product page.
- Returned items must be unused, unworn, unwashed, and with original tags intact.
- Refunds are processed after successful return verification.
- Certain products including made-to-order items may not be eligible for return or exchange.
10. Chat, Call & Customer Communication
- Phone calls
- Chat support
- SMS
- Email communication
By using our website, you authorize Herstyle to contact you regarding:
- Orders
- Delivery updates
- Customer support
- Promotional offers and service communication
Users must not use chat or support systems for:
- Offensive or abusive communication
- Illegal activities
- Spam or solicitation
- Sharing harmful or objectionable content
Herstyle reserves the right to suspend customer communication services without prior notice.
11. User Content
Users must not upload or share content that:
- Violates laws or regulations
- Is abusive, defamatory, obscene, hateful, or harmful
- Infringes intellectual property rights
- Contains viruses or malicious software
- Misleads or impersonates others
Herstyle reserves the right to remove any objectionable content without notice.
12. Intellectual Property Rights
- Logos
- Brand names
- Designs
- Images
- Graphics
- Text
- Videos
- Website layout and software
are the intellectual property of Herstyle or respective licensors and are protected under applicable copyright and trademark laws.
No content from the website may be copied, reproduced, distributed, or commercially used without written permission.
13. Limited Website License
Unauthorized use of the website or its content may result in termination of access and legal action.
14. Cookies & Website Technologies
- Improve website performance
- Enhance customer experience
- Remember user preferences
- Analyse website traffic and usage
Users may disable cookies through browser settings; however, some website features may not function properly afterward.
15. Third-Party Links & Services
Herstyle:
- Does not control third-party websites
- Is not responsible for third-party content, privacy policies, or practices
- Does not guarantee products or services offered by third parties
Customers interact with third-party services at their own discretion and risk.
16. Disclaimer of Warranties
Herstyle does not guarantee:
- Uninterrupted website access
- Error-free operation
- Complete accuracy of content
- Availability of products at all times
Users access and use the website at their own risk.
17. Limitation of Liability
- Indirect or consequential losses
- Loss of profits or data
- Delivery delays
- Technical interruptions
- Viruses or system failures
- Errors or omissions on the website
In case of dissatisfaction, the customer’s sole remedy is to discontinue use of the website.
18. Termination of Access
- Terms & Conditions are violated
- Fraudulent activities are suspected
- Misuse of the platform occurs
Termination does not affect pending payment obligations or legal rights.
19. Indemnity
- Breach of Terms & Conditions
- Violation of laws
- Infringement of intellectual property rights
- Misuse of the website or services
20. Governing Law & Jurisdiction
Any disputes arising from website usage shall be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra. Arbitration proceedings, if applicable, shall also be conducted in Mumbai.
21. Website Security
- Attempting unauthorized access
- Hacking or security breaches
- Spamming or sending malicious code
- Interfering with website operations
- Using automated tools or bots without permission
Violation of website security may result in legal action and criminal liability.
22. General Conditions
Failure by Herstyle to enforce any provision shall not be considered a waiver of rights.
These Terms & Conditions constitute the complete agreement between the customer and Herstyle regarding website usage.
23. Contact Us
Herstyle Customer Support
📧 Email: info@herstyle.co.in
📞 Phone: 9819462665
🕙 Monday to Saturday | 10 AM to 7 PM